Refunds & Returns
Happy Belly Guarantee 🐾
At Macy Cakes Dog Bakery, your pup’s happiness means everything to us. If you’re not completely satisfied with your purchase, we’re here to make it right.
The Basics
Window: You may request a replacement or full refund within 15 days of your purchase date.
Condition: If your dog doesn't love them or they have any issues, get a full refund no questions asked, no hassle.
Quality Check: Because many of our treats are handmade and baked fresh, we may request additional details to ensure we handle your request properly.
How to Request a Refund or Replacement
To get started, please email us at: hello@macycakesdogbakery.com
In your email, please include your name and order number.
What Happens Next
- Response: We’ll get back to you within 2 business days.
- Processing: Approved refunds or replacements are processed as quickly as possible, and no later than one week after approval.
A Note from Our Kitchen We created Macy Cakes Dog Bakery to bring joy to you and your furry family members. If something isn’t right, we genuinely want to know. Your feedback helps us keep tails wagging!
Still have questions? Don’t hesitate to reach out — we’re always happy to help!